Information About Us

CONTACT US FOR ANY QUESTIONS

Contact Us

Fill The Form Below

[zcwp id = 2]

If you are looking to get a quotation for the item(s) not found on our website or have a bulk order, please visit the Request A Quote page to place an enquiry or RFQ.

For any other query or issue, please use the form above to raise a ticket or query.

Email ID

spares@sparesbazaar.co.in

Whatsapp

+91 85957 63605

Information Questions

FREQUENTLY ASKED QUESTIONS (FAQs)

When will I receive my order

Deliveries to non-remote areas and pin codes in India will take about 1-4 business days depending on your location. For remote areas or OOD pin codes, it usually takes 5-10 days to deliver. Deliveries outside India take 5-10 working days.

How can I track my order?

Spares Bazaar will provide a tracking number along with the shipping company name to keep track of the consignments.

What should I do when my order arrives?

Make sure that the box count on the delivery receipt matches the number of box(es) you receive and inspect the packaging for external damage

What should I do if my items arrive damaged or missing?

Make the delivery person and shipping company aware of the damage and report the damage or missing items to Spares Bazaar immediately through the Customer
Support Page on the same day of delivery.

What if I notice exterior damage via freight?

Open the box and inspect for concealed damage before signing the delivery receipt. Note any damages to the packaging or products on the delivery receipt by specifically writing the word “Damaged” before signing

Can I refuse the shipment if there is damage?

Yes, you can refuse the shipment if you notice any damage and it will not invalidate your order. Spares Bazaar will work diligently to get your order to you in good
condition as quickly as possible.

What happens if I sign the delivery receipt without noting any damages?

Signing your delivery receipt without noting any damages legally states that you have received your freight in good condition.

How quickly will Spares Bazaar resolve any issue during the transit?

Any deviation or issue during the transit can be notified to Spares Bazaar in a timely manner so that they can inform their shipping partner to resolve the issue at the
earliest

What types of parts does SparesBazaar offer?

SparesBazaar offers top-quality original, OEM, and aftermarket industrial, construction, and engine parts

How can I be sure that the parts I'm ordering from SparesBazaar are of good quality?

SparesBazaar is committed to quality, reliability, and customer satisfaction. We source our parts from trusted manufacturers and suppliers and conduct rigorous
quality control checks to ensure that our parts meet industry standards.

Can I order parts from SparesBazaar if I'm located outside India?

Yes, Spares Bazaar caters to the needs of businesses worldwide. We offer international shipping services to ensure that our clients can access the parts they need no matter where they are located.

What are my payment options when ordering from SparesBazaar?

We at SparesBazaar offer secure payment options including credit/debit card, net banking, and PayPal.

How long does it take for SparesBazaar to deliver parts?

Being a leading spares part supplier SparesBazaar offers prompt delivery services to ensure that our clients receive their orders in a timely manner. Depending on the location and shipping option chosen, delivery timeframes may change.

How can I get in touch with SparesBazaar's customer service team if I have any questions or issues?

We have a dedicated customer service team that is available to assist you with any questions or issues you may have. You can reach us by phone, email, or chat. Our
contact details are available on our website.